About Us

 

 

Ice Box Barbie LLC is a Affordable Luxury Company.

What does that mean for you?

It means if you shop with Ice Box Barbie you will receive High Quality Designer Jewelry for an AFFORDABLE price.

 

Our goal as a company is to help Young Women believe in themself to have that luxurious lifestyle. Basically to have the cake, and too eat it too! We all crave it. We strive as a company to have our Ice Box Barbies dripped out in the latest styles.

Our collections will continue to grow & expand for Ice Box Barbie.

 

We do offer an Affiliate Program in which you pay for a product, receive and review. You will receive a FULL refund for the purchase.

(Special Platforms are required.)

For more information please feel free to reach out to us by Email: ContactSupport@IceBoxBarbie.com

 

 

 

RETURN POLICY

 

Last updated November 01, 2021

 

 

Thank you for your purchase. We hope you are happy with your purchase. However, if your purchase for any reason is Broken/Damaged you may return it to us for an exchange only. Please see below for more information on our return policy.

 

RETURNS/EXCHANGE

 

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN/EXCHANGE PROCESS

 

To return or exchange an item, please email customer service at contactsupport@iceboxbarbie.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

 

Ice Box Barbie LLC

Attn: Returns/Exchange

RMA #

4118 Waterhouse Rd  

Oakland, CA 94608  

United States  

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

NO REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

 

EXCEPTIONS    

 

For defective or damaged products, please contact us at the contact details below to arrange an exchange. 

 

Please Note

      

     ●     Sale items are FINAL SALE and cannot be returned.        

     ●     Must show proof of Damage for Exchange. Example: Photo/Video   

 

QUESTIONS?

 

If you have any questions concerning our return policy, please contact us at: 

contactsupport@iceboxbarbie.com 

 

 

Thank you!